Service Request Ticket - # 46469

Service Request Information

CONTACT Name Wildfang, Connie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 22, 2012 12:31 PM
Department College of Education Phone 88689
Location Email wildfangc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101153[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55RRFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007, Techsmith Camtasia Studio Acad v7.1 from VISA2011003000

Wired NIC BC:30:5B:DA:95:04

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 18, 2012 11:36 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Feb 22, 2012 12:31 PM 
****This is an email****

Hi Teresa: Sounds good. Do I need to be on hand
during the work? I am here one day a week.

Thank you. Connie
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Teresa Hutchinson Feb 22, 2012 12:31 PM 
****This is an email****

On Tue, Feb 21, 2012 at 4:02 PM, Teresa Hutchinson
 wrote:

    Hi Connie,

    We are working on computer stations that are
eligible for an upgrade to Windows 7 for the
operating system and we wanted to check with you
and see if you were interested in having your
station (W#20101153) upgraded to Windows 7 (no
cost to your department).

    If so, if you could you just let me know,
we'll work on making this happen for you.  :)

    Thanks,
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