Service Request Ticket - # 46470

Service Request Information

CONTACT Name Troyer, Robert   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 22, 2012 12:32 PM
Department Humanities Division Phone 89123
Location Email troyerr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091311[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53G0KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F8:23

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 10, 2012 03:16 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Teresa Hutchinson Feb 22, 2012 12:33 PM 
****This is an email****

Hi Teresa,
That would be great. Do I need to be in the
office? If so any of my posted office hours would
be fine. If not, send someone at your convenience.
I use Windows 7 at home, so it will be nice to
have things the same in my office.
Regards,
Rob
 Add Attachment
Teresa Hutchinson Feb 22, 2012 12:32 PM 
****This is an email****

On Tue, Feb 21, 2012 at 3:34 PM, Teresa Hutchinson
 wrote:

    Hi Robert,

    We are working on computer stations that are
eligible for an upgrade to Windows 7 for the
operating system and we wanted to check with you
and see if you were interested in having your
station (W#20091311) upgraded to Windows 7 (no
cost to your department).

    If so, if you could you just let me know,
we'll work on making this happen for you.  :)

    Thanks,
 Add Attachment