Service Request Ticket - # 46479

Service Request Information

CONTACT Name Carey, Winnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2012 10:04 AM
Department Deaf Studies and Professional Studies Phone 88463
Location Email careyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071157[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Canon -ImageClass MF6540
Serial No. dkf11122 Location PDR

Model mf6590 Hostname
Notes Ink/Toner Refill
TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Feb 23, 2012 10:35 AM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Feb 23, 2012 10:35 AM 
weird driver issue.  fixed.
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Megan Thibeault Feb 23, 2012 10:05 AM 
Task reassigned to Laven Voth.
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Megan Thibeault Feb 23, 2012 10:04 AM 
She said that about three weeks ago her computer
crashed and UCS came out and fixed the problem and
reinstalled her printer. Now this is the first
time that she is needing to use the scanner and
its not working. Its not even recognizing the
scanner.
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