Service Request Ticket - # 46482

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2012 11:48 AM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100415[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN
Serial No. HAV504804 Location PDR

Model P8860/DN Hostname lab-mnb23.wou.edu
Notes IP: 140.211.78.33 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:D4:D9:CD

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact computerlabsrequest@wou.edu 88646

Tracking

Entered by Date Memo
Lab Attendant
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Entered by Date Memo
Teresa Hutchinson Feb 23, 2012 12:10 PM 
Status changed from (8) Closed- This is a Duplicate Task to (5) Completed
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Megan Thibeault Feb 23, 2012 11:54 AM 
Status changed from (1) Pending to (8) Closed- This is a Duplicate Task
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Megan Thibeault Feb 23, 2012 11:48 AM 
printer in MNB 223 needs ink. wou#20100415[Edit Inv]
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