Service Request Ticket - # 46487

Service Request Information

CONTACT Name Fewx, Andrea   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2012 03:15 PM
Department The Research Institute Phone 88615
Location Email fewxa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20100691[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag CYYMCP1 Description Dell OptiPlex 960 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. CYYMCP1 Location going to pdr

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2010 license from P0079117 installed as Office Pro Plus 2007, SQL comparison Bundle from VISA2009000922 moved from W#20041040, Snagit WIN v11.0 from VISA2012003085

Wired NIC BC:30:5B:D3:73:E1


TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Apr 04, 2012 03:35 PM
Status changed from (4) On Hold to (5) Completed
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Dale Goodell Mar 26, 2012 01:19 PM
Status changed from (1) Pending to (4) On Hold
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Dale Goodell Mar 26, 2012 01:18 PM
Andrea has several Microsoft SQL server products
and versions installed.  Jeff Denton is the lead
in that area and won't be back until April 3.  I'm
waiting until then to talk to him about this upgrade.
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Teresa Hutchinson Feb 23, 2012 03:15 PM
Andrea is ready to be upgraded to Windows 7 on her
station W#20100691[Edit Inv]
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