Service Request Ticket - # 46489

Service Request Information

CONTACT Name Deets, Amber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2012 03:19 PM
Department Graduate Studies Phone 88492
Location Email deetsa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090929[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag HVKTQL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. hvktql1 Location 008(Underneath the standup desk)

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074772

Wired NIC 00:26:B9:8E:56:85

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 16, 2012 03:09 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Oct 16, 2012 03:09 PM 
Status changed from (4) On Hold to (1) Pending
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Dale Goodell Oct 16, 2012 03:09 PM 
Windows 7 upgrade completed.  Amber's machine was
running very sluggish.  We'll deal with the
Bi-Query installation later.
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Dale Goodell Mar 16, 2012 09:09 AM 
Status changed from (1) Pending to (4) On Hold
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Dale Goodell Mar 16, 2012 09:09 AM 
Because of issues with Bi-Query running on Windows
7, Amber would like to wait for her upgrade to
Windows 7, either for the rollout of Cognos or for
any fixes that may be released for Bi-Query.
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Teresa Hutchinson Feb 23, 2012 03:20 PM 
****This is an email****

Good to know. So you can do it and have Bi-Query
on your computer. If so, I would love to upgrade
because I love Windows 7. -Amber
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Teresa Hutchinson Feb 23, 2012 03:19 PM 
****This is an email****

On Tue, Feb 21, 2012 at 3:23 PM, Teresa Hutchinson
 wrote:

    Hi Amber,

    We are working on computer stations that are
eligible for an upgrade to Windows 7 for the
operating system and we wanted to check with you
and see if you were interested in having your
station (W#20090929) upgraded to Windows 7 (no
cost to your department).

    If so, if you could you just let me know,
we'll work on making this happen for you.  :)

    Thanks,
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