Service Request Ticket - # 46511

Service Request Information

CONTACT Name Hamlin, Bill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2012 10:19 AM
Department College of Education Phone 88471
Location Email hamlinw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101404[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
Serial No. C02FMGESDHJF Location PDR 2023 Giveaway

CPU Intel Core i5(2.5GHz Quad-Core)


OS MAC OS X 10.8 (Mountain Lion) Software Shipped with OS 10.6 but eligible for free upgrade to 10.7 (see Tricia for details of licensing), Upgrade to OSX Lion from P0081770 FEB2012, Microsoft Office for Mac 2011 license from P0081051

Wired NIC C8:2A:14:28:7F:2C


Wireless NIC E4:CE:8F:56:C5:0A


Bluetooth NIC 04:0C:CE:26:C9:6C

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Mar 16, 2012 02:20 PM 
Status changed from (1) Pending to (5) Completed
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Hannah Arriola Mar 14, 2012 03:05 PM 
****This is an email****
Hello,

Darla Campbell recently submitted a request to
have my office iMac upgraded to OS X Lion. Would I
be able to schedule that sometime soon? Thanks!
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Teresa Hutchinson Mar 01, 2012 12:08 PM 
Task reassigned to Laven Voth.
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Tricia Flaherty Feb 27, 2012 10:19 AM 
Installer can be found at:
T:\5. Mac Software\Mac OS\OS 10.7
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