Service Request Ticket - # 46541

Service Request Information

CONTACT Name Kerekes, Earlee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 29, 2012 02:12 PM
Department Disability Access Services Phone 88591
Location Email kerekese@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090302[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFN7CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6A:A0

TECHS Submitted by Hannah Arriola Contact harriola08@wou.edu 88925
Primary Technician Contact brubakers@wou.edu 88323

Tracking

Entered by Date Memo
Samantha Brubaker
Email

Public
Entered by Date Memo
Samantha Brubaker Mar 16, 2012 12:52 PM 
Status changed from (1) Pending to (5) Completed
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Samantha Brubaker Mar 01, 2012 11:37 AM 
was a problem with the mathtest user. Should be
fixed now. confirming.
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Samantha Brubaker Mar 01, 2012 11:30 AM 
Task reassigned to Richard Kavanagh.
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Teresa Hutchinson Mar 01, 2012 10:22 AM 
Task reassigned to UCS Tech.
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Hannah Arriola Feb 29, 2012 02:12 PM 
Cannot connect to compass/placement test on 
remote desktop in disability services office
wou # 20090302[Edit Inv]
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