Service Request Ticket - # 46547

Service Request Information

CONTACT Name Klumph, Randy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 01, 2012 10:46 AM
Department The Research Institute Phone 88885
Location Email klumphr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060765[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 SFF, 2.40GHz, 4M, 1066MHz FSB
Serial No. 9KKX0D1 Location PDR

CPU Intel Core 2 Duo E6600(2.40GHz, 4M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2003 license from TRI site license, Adobe CS Prem v2 from P0059001,CorelDRAW Grahpics Suite X3from P0062724, Quicktime Pro for WIN from P0072791 and QT MPEG-2 Playback component for WIN from VISA2009000822, SmartDraw 2012 Std Edition from VISA2011002830, Camtasia Studio 7.1(upg) from VISA2011002931

Wired NIC 00:1A:A0:44:9E:6F

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Mar 19, 2012 02:08 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 19, 2012 10:56 AM 
****This is an email****


I am available today until 3:30 to have my
software installed.

Tues: 10:30-3:30
Wed 10:30-3:30
Thurs 10:30-12:30

Please let know a time that will work

Regards,
Randy Klumph
The National Consortium on Deaf-Blindness
The Teaching Research Institute
345 N Monmouth Ave
Monmouth, OR 97361

klumphr@wou.edu
503.838.8885
http://nationaldb.org
http://www.wou.edu/tri
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Megan Thibeault Mar 06, 2012 10:26 AM 
****This is an email****

I received a call that the software I ordered
(SmartDraw) is ready to be installed on my
desktop. I am in my office until 3:30 today


-- 
Regards,
Randy Klumph
The National Consortium on Deaf-Blindness
The Teaching Research Institute
345 N Monmouth Ave
Monmouth, OR 97361

klumphr@wou.edu
503.838.8885
http://nationaldb.org
http://www.wou.edu/tri
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Laven Voth Mar 01, 2012 01:26 PM 
Left VM
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Teresa Hutchinson Mar 01, 2012 12:07 PM 
Task reassigned to Laven Voth.
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Tricia Flaherty Mar 01, 2012 10:46 AM 
Installer can be found at:
T:\Smartdraw\SmartDraw2012StdEdition
This will only allow install on one station ser 
serial #
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