Service Request Ticket - # 46555

Service Request Information

CONTACT Name Armstrong, William   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 02, 2012 09:15 AM
Department Health & Exercise Science Phone 88999
Location Email armstroj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110582[Edit Inv] (opens in a new window) Bldg/Room HWC 303
Service Tag CRC5KS1 Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. CRC5KS1 Location was Jeff Armstrong

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office 2010 Pro Plus from P0084132 installed as Office 2007

Wired NIC 18:03:73:4F:11:F1

TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 07, 2012 09:43 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Mar 07, 2012 09:43 AM 
Setup complete.  This machine is not used on the
network.  I created a local login for general use,
exercise, with password ExSci#1.
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Dale Goodell Mar 05, 2012 03:54 PM 
Priority changed from (3) Priority to (2) High Priority.
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Gabriel Thrash Mar 02, 2012 09:24 AM 
Task reassigned to Dale Goodell.
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Whitney Allies Mar 02, 2012 09:15 AM 
Monitor WOU# is 20110583[Edit Inv]. Both computer and
monitor are located on the New Equip shelf out in
the hall.
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