Service Request Ticket - # 46557

Service Request Information

CONTACT Name Neish, Brandon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 02, 2012 10:05 AM
Department VP Finance & Administration Phone 89302
Location Email neishb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090868[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro, 13-inch, aluminum #MB991LL/A
Serial No. W8944M7V66E Location PDR

CPU Intel Core 2 Duo 2.5GHz 3MB shared L2 cache


OS Unknown Software MS Office for MAC 2008 license from P0074352

Wired NIC 64:B9:E8:C1:DD:38


Wireless NIC 00:26:BB:1B:37:77


Bluetooth NIC 60:FB:42:79:2D:74

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact mpakalapati11@wou.edu 88925

Tracking

Entered by Date Memo
Maylimi Pakalapati
Email

Public
Entered by Date Memo
Maylimi Pakalapati Mar 02, 2012 12:04 PM 
Status changed from (1) Pending to (5) Completed
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Maylimi Pakalapati Mar 02, 2012 12:04 PM 
Made him the administrator.
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Joshua Johnson Mar 02, 2012 10:37 AM 
11 would work for him
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Maylimi Pakalapati Mar 02, 2012 10:34 AM 
Task reassigned to Maylimi Pakalapati.
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Gabriel Thrash Mar 02, 2012 10:22 AM 
called and left vmail.
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Joshua Johnson Mar 02, 2012 10:05 AM 
****This is an email****
To whom it may concern,

A request was done a few weeks ago to make me an
administrator on the ASWOU MacBook Pro that is
used primarily for the Incidental Fee Committee
Meetings and other ASWOU business. As of this
moment, I still do not have access to things on
this machine. Someone came by and said it was done
but I cannot install any necessary software for
our recording equipment, cannot do updates, and
cannot add printers (all needed things for my
position).

I would like to submit a request to have my
administrative access added to machine #20090868[Edit Inv] -
MacBook Pro running OS X 10.6.8

If you need further information, please let me
know. Also if possible, I need this done as soon
as possible. My direct supervisor (Debbie Diehm)
and the ASWOU President (Jonathan Farmer) have
been copied in this email so they are aware of
what is happening.

Thank you!


Brandon Neish
Office Coordinator - Associated Students
Western Oregon University
 
WUC 121A  |  503.838.8303 (w)
503.838.8554 (f)  |  neishb@wou.edu
http://www.wou.edu/aswou
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