Service Request Ticket - # 46568

Service Request Information

CONTACT Name Poulin, Gregory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 02, 2012 04:49 PM
Department Creative Arts Phone 88241
Location Email pouling@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100207[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac 21.5 inch, 3.2GHz Intel Core i3
Serial No. QP02715RDB7 Location PDR

CPU Intel Core i3(3.2GHz, 4MB L3)


OS Unknown Software Microsoft Office Mac 2008 License from P0076811, Adobe Web Premium CS5 Mac License and InDesign CS5 MAC license from P0077114--shared with loaner laptop W#20081111

Wired NIC C4:2C:03:0E:DA:96


Wireless NIC D8:30:62:57:0D:58


Bluetooth NIC 7C:6D:62:9D:09:B2

TECHS Submitted by Maylimi Pakalapati Contact mpakalapati11@wou.edu 88925
Primary Technician Contact mpakalapati11@wou.edu 88925

Tracking

Entered by Date Memo
Maylimi Pakalapati
Email

Public
Entered by Date Memo
Maylimi Pakalapati Mar 02, 2012 04:51 PM 
Status changed from (1) Pending to (5) Completed
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Maylimi Pakalapati Mar 02, 2012 04:50 PM 
reimaged it,updated it,updated ms office and
sophos,gave Gregory admin rights,installed acrobat
9 pro and installed adobe premiun designer cs5
suite for mac
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