Service Request Ticket - # 46572

Service Request Information

CONTACT Name Minnick, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 05, 2012 09:52 AM
Department Admissions Office Phone 88502
Location Email minnickn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080382[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P3005dn Printer #!7815A#ABA
Serial No. SCNG1X13975 Location PDR

Model Q7815A Hostname nancydrew.wou.edu
Notes 100-sheet multipurpose tray, 500 sheet input tra, duplexing MAINT: HP LJ 3005 Maint Kit from P0095661 SR54883 OCT2014 Ink/Toner Refill

Wired NIC 00:1F:29:20:26:DF

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Mar 12, 2012 09:52 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Mar 12, 2012 09:52 AM 
I cleaned the roller for the paper tray, and I
think that was the only problem with it. It picks
up the paper fine now.
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Todor Todorov Mar 07, 2012 08:47 AM 
called and left a VM
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Teresa Hutchinson Mar 05, 2012 09:52 AM 
Public Safety has a printer that is having many
issues and everyone in the office is getting
frustrated.  It's W#20080382[Edit Inv].  They would like to
know if a technician could come by and clean it
and then if it can't be repaired to let them know.
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