Service Request Ticket - # 46574

Service Request Information

CONTACT Name Bales, Amanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 05, 2012 10:12 AM
Department Business Services Phone 89473
Location Email balesa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091021[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag 4VK9RL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VK9RL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:7D:2F:08

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 10, 2012 03:14 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Mar 05, 2012 10:13 AM 
****This is an email****

My machine numbers are 20091120[Edit Inv] and 20091021[Edit Inv] .
Thanks Teresa!
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Teresa Hutchinson Mar 05, 2012 10:13 AM 
****This is an email****

Hi Amanda,

We just might be able to load it on the other
machine.  Do you happen to have the W# of that one
and I'll do some checking ti see if it's eligible.

Thanks!
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Teresa Hutchinson Mar 05, 2012 10:13 AM 
****This is an email****

Teresa,

I'm up for it! But it is just going to be the one
computer? Or can it be both? It might be a little
confusing if it was just one... would we have
compatibility issues?

Happy weekend!
Amanda Bales
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Teresa Hutchinson Mar 05, 2012 10:12 AM 
****This is an email****

On Fri, Mar 2, 2012 at 4:10 PM, Teresa Hutchinson
 wrote:

    Hi Amanda,

    We are working on computer stations that are
eligible for an upgrade to Windows 7 for the
operating system and we wanted to check with you
and see if you were interested in having your
station (W#20091120) upgraded to Windows 7 (no
cost to your department).

    If so, if you could you just let me know,
we'll work on making this happen for you.  :)

    Thanks,
    Teresa Hutchinson
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