Service Request Ticket - # 46575

Service Request Information

CONTACT Name Sullivan-Vance, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 05, 2012 10:16 AM
Department Student Success & Advising Office Phone 88389
Location Email sullivak@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091027[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VFBRL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:7D:28:6B

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 03, 2012 09:59 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 05, 2012 10:17 AM 
****This is an email****


I am on leave from Western until mid-June 2012.
During my absence,
Tamie Saffell will be the Acting Director. Please
contact her at
saffellt@wou.edu or the main office at 503-838-8428.
Sincerely,
Karen Sullivan-Vance
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Teresa Hutchinson Mar 05, 2012 10:16 AM 
****This is an email****

Hi Karen,

Thanks for getting back to me.  I will create a
ticket for Dale who will be the one working on
this and he will be able to contact you and see if
he needs you there or not.  :)

Thanks!
Teresa
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Teresa Hutchinson Mar 05, 2012 10:16 AM 
****This is an email****

On Fri, Mar 2, 2012 at 7:43 PM, Karen
Sullivan-Vance  wrote:

    Hi Teresa,
    Yes, I'd like my computer upgraded to Windows 7.

    I'm actually on leave until June. Can you do
it while I'm gone or do I need to be there for it.
    Thanks,
    Karen
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Teresa Hutchinson Mar 05, 2012 10:16 AM 
****This is an email****

On Fri, Mar 2, 2012 at 3:58 PM, Teresa Hutchinson
 wrote:

    Hi Karen,

    We are working on computer stations that are
eligible for an upgrade to Windows 7 for the
operating system and we wanted to check with you
and see if you were interested in having your
station (W#20091027) upgraded to Windows 7 (no
cost to your department).

    If so, if you could you just let me know,
we'll work on making this happen for you.  :)

    Thanks,
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