Service Request Ticket

Service Request Information

CONTACT	Name	Carey, W. Jay	Date	Mar 05, 2012 10:17 AM
	Department	Campus Public Safety	Phone	88822
	Location		Email	careywj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091016 (opens in a new window)	Bldg/Room	UNK unknown
	Service Tag	4VJFRL1	Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	4VJFRL1	Location
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010
	Wired NIC	B8:AC:6F:7D:2E:F4

TECHS	Submitted by	Teresa Hutchinson	Contact	hutchinsont@wou.edu	88010
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Jul 19, 2012 02:47 PM	Status changed from (4) On Hold to (5) Completed	Add Attachment
Dale Goodell	Apr 23, 2012 08:32 AM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Dale Goodell	Apr 23, 2012 08:32 AM	Jay has high priority activities in progress until after Commencement and would like to wait until that time to upgrade to Windows 7.	Add Attachment
Teresa Hutchinson	Mar 05, 2012 10:18 AM	**This is an email** Sure anytime you can schedule it Jay	Add Attachment
Teresa Hutchinson	Mar 05, 2012 10:17 AM	**This is an email** On Fri, Mar 2, 2012 at 3:55 PM, Teresa Hutchinson wrote: Hi Jay, We are working on computer stations that are eligible for an upgrade to Windows 7 for the operating system and we wanted to check with you and see if you were interested in having your station (W#20091016) upgraded to Windows 7 (no cost to your department). If so, if you could you just let me know, we'll work on making this happen for you. :) Thanks,	Add Attachment