Service Request Ticket - # 46582

Service Request Information

CONTACT Name Kingsley-Holzshu, Molly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 05, 2012 11:09 AM
Department Disability Access Services Phone 88250
Location Email kingslem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100336[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser P3250/DN monochrome Laser Printer
Serial No. MXX907164 Location PDR

Model P3250/DN Hostname disablity.wou.edu
Notes duplex, 30ppm, USB 2.0 with cable and networkable, 1200 dpi image, 250 sheet paper capacity IP:140.211.64.5 Ink/Toner Refill

Wired NIC 00:00:AA:B0:31:23

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Megan Thibeault Apr 09, 2012 08:46 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Apr 09, 2012 08:46 AM 
I called and all the printing problems have been
dealt with.
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Megan Thibeault Mar 26, 2012 11:39 AM 
****This is an email****


Hello Molly,

We were just following up with you regarding a
service request ticket that we have still open for
you. (#46582)

Description: Printer says offline 

We were wondering if this has been resolved for
you or if we can still be assistance with this. If
so, just let us know, we'll be happy to help.


Megan Eichler
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Teresa Hutchinson Mar 05, 2012 01:49 PM 
Task reassigned to Laven Voth.
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Megan Thibeault Mar 05, 2012 11:09 AM 
Not able to print at all. Printer says offline.
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