Service Request Ticket - # 46594

Service Request Information

CONTACT Name Bliss, Ann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 05, 2012 03:02 PM
Department Humanities/ English, Writing & Linguistics Phone 88368
Location Email blissa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091429[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6410 2.66GHz, 1066MHz 4M L2 Cache
Serial No. 1T2G0M1 Location PDR

CPU Intel Core i7-620M(2.66GHz, 1066MHz, 4ML2)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 installed as 2007 from P0075408

Wired NIC 00:26:B9:D7:F2:75


Wireless NIC 00:23:14:8E:A3:70


Bluetooth NIC F0:7B:CB:A8:50:5F

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 23, 2012 04:16 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Mar 05, 2012 03:09 PM 
****This is an email****

Hi Ann,

If it is a non-WOU laptop that you can purchase
software personally at www.techhead.org and
receive a State of Oregon discount.

If it's a WOU laptop we would just need the W#
from it and we can check and see if it's eligible.

Thanks,
Teresa
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Teresa Hutchinson Mar 05, 2012 03:04 PM 
****This is an email****

Hi,
Yes, that would be good.

Can I also get it on my laptop that I use at home
(my personal laptop that I use to work at home so
I don't have to take the office laptop home every
night)?

Thanks
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Teresa Hutchinson Mar 05, 2012 03:02 PM 
****This is an email****

On Fri, Mar 2, 2012 at 4:22 PM, Teresa Hutchinson
 wrote:

    Hi Ann,

    We are working on computer stations that are
eligible for an upgrade to Windows 7 for the
operating system and we wanted to check with you
and see if you were interested in having your
station (W#20091429) upgraded to Windows 7 (no
cost to your department).

    If so, if you could you just let me know,
we'll work on making this happen for you.  :)

    Thanks,
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