Service Request Ticket - # 46607

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 06, 2012 01:49 PM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091125[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag F171SL1 Description Dell OptiPlex 980 Mini Tower, 2.93GHz, 8M
Serial No. F171sl1 Location UNKNOWN

CPU Intel Core i7-870QM w/ VT(2.93GHz, 8MB cache)


OS Windows 7 Pro, 64 bit Software Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license downgraded to 2007 from P0074957

Wired NIC B8:AC:6F:9C:07:46

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Sep 04, 2013 03:53 PM 
Windows 7 upgrade completed 9/4/2013.
 Add Attachment
Dale Goodell Jan 10, 2013 10:47 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dale Goodell Jan 10, 2013 10:46 AM 
Closing this task.  They will upgrade to a new
machine in June, and everything is working fine
now as-is.
Add Attachment
Dale Goodell Mar 19, 2012 12:44 PM 
He has several specialized applications on this
machine that he would like to install himself.  He
won't have time to address these until after
Spring term.  I'll wait for this upgrade until then.
 Add Attachment
Teresa Hutchinson Mar 06, 2012 01:49 PM 
****This is an email****

Yes, I would like to upgrade to Windows 7 on
machine (W#20091125). Myself or Arlene Courtney
can let UCS into NS 119 back office. I will be off
campus this Friday March 9th as will Arlene.
thanksphilip
Add Attachment
Teresa Hutchinson Mar 06, 2012 01:49 PM 
****This is an email****

On Fri, Mar 2, 2012 at 4:10 PM, Teresa Hutchinson
 wrote:

    Hi Philip,

    We are working on computer stations that are
eligible for an upgrade to Windows 7 for the
operating system and we wanted to check with you
and see if you were interested in having your
station (W#20091125) upgraded to Windows 7 (no
cost to your department).

    If so, if you could you just let me know,
we'll work on making this happen for you.  :)

    Thanks,
 Add Attachment