Service Request Ticket

Service Request Information

CONTACT	Name	Adams, Karen	Date	Mar 07, 2012 09:42 AM
	Department	Advancement & Foundation	Phone	88281
	Location		Email	adamske@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20070640 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	HP LaserJet 9050dn Printer #Q3723A#ABA
	Serial No.	JPRL81F068	Location	PDR
	Model	q3723a	Hostname
	Notes	2000 Sheet Input Tray C8531A, Duplexing, addt'l 256MB added from Crucial P0064498 2-2008	Ink/Toner Refill
	Wired NIC	00:1B:78:27:DF:6B

TECHS	Submitted by	Joshua Johnson	Contact	jjohnson09@wou.edu	88925
	Primary Technician		Contact	agandara09@wou.edu	88925

Entered by	Date	Memo
Andrew Gandara			Email Public
Entered by	Date	Memo
Megan Thibeault	Apr 16, 2012 09:34 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Apr 16, 2012 09:34 AM	Josh went and got the printer and Adams going to test it. So I'm going to close this ticket.	Add Attachment
Andrew Gandara	Apr 11, 2012 04:30 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Andrew Gandara	Apr 09, 2012 04:21 PM	Printer is very very large. I will have to wait till tomorrow or another day when I have another person to help lift the printer.	Add Attachment
Andrew Gandara	Apr 09, 2012 09:17 AM	Left VM	Add Attachment
Megan Thibeault	Apr 05, 2012 02:14 PM	Task reassigned to Andrew Gandara.	Add Attachment
Joshua Johnson	Mar 07, 2012 09:45 AM	Task reassigned to UCS Tech.	Add Attachment
Joshua Johnson	Mar 07, 2012 09:45 AM	There is also a network jack to the printer that they would like to have shut down once teh printer is removed. (contact Karen Adams supervisor for details)	Add Attachment
Teresa Hutchinson	Mar 07, 2012 09:44 AM	Task reassigned to Adam Wehner.	Add Attachment
Joshua Johnson	Mar 07, 2012 09:42 AM	Karen would like to have the Printer "Duck" removed from the cottage. The Printer is jamming and it is not working properly. They have new printers so they no longer need this one.	Add Attachment