Service Request Ticket - # 46618

Service Request Information

CONTACT Name Yang, Neng   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 07, 2012 11:31 AM
Department International Education & Development Phone 88590
Location Email yangn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090736[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. D81SGK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2007 license from P0073136, Adobe Creative Suite Prem v2 from P0056876 Macromedia Contribute 3 with CPS from P0056987, Adobe CS6 Design Standard license from P0090519 Service Requests

Wired NIC 00:26:B9:77:C5:A0

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 15, 2012 04:15 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Mar 07, 2012 11:32 AM 
****This is an email****

Hi Teresa,
 
Thank you for the notice. Yes, it would be nice to
upgrad the Window system without any cost. Please
let me know the time the tech people would be here
in my office. Best.
 
Neng
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Teresa Hutchinson Mar 07, 2012 11:31 AM 
****This is an email****

On Tue, Mar 6, 2012 at 4:13 PM, Teresa Hutchinson
 wrote:

    Hi Neng,

    We are working on computer stations that are
eligible for an upgrade to Windows 7 for the
operating system and we wanted to check with you
and see if you were interested in having your
station (W#20090736) upgraded to Windows 7 (no
cost to your department).

    If so, if you could you just let me know,
we'll work on making this happen for you.  :)

    Thanks,
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