Service Request Ticket - # 46649

Service Request Information

CONTACT Name Nelles, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2012 04:15 PM
Department University Housing Phone 88382
Location Email nellesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101267[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 29XYHQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0080720 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:A1:8B:CD

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 26, 2012 04:20 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Apr 26, 2012 04:20 PM 
Karen recently received a new computer that came
with Windows 7.  Marking this task as completed.
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Teresa Hutchinson Mar 09, 2012 04:15 PM 
****This is an email****

Hi Karen,

We are working on computer stations that are
eligible for an upgrade to Windows 7 for the
operating system and we wanted to check with you
and see if you were interested in having your
station (W#20101267) upgraded to Windows 7 (no
cost to your department).

If so, if you could you just let me know, we'll
work on making this happen for you.  :)

Thanks,
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