Service Request Ticket - # 46656

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2012 09:42 AM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110590[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 3GWTKS1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office 2010 Pro Plus from P0084199 installed as Office 2007

Wired NIC 18:03:73:4C:61:04

TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 12, 2012 01:20 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Mar 12, 2012 10:09 AM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Mar 12, 2012 10:09 AM 
Task reassigned to Dale Goodell.
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Whitney Allies Mar 12, 2012 09:42 AM 
Monitor W# is 20110591[Edit Inv]. Both PC and monitor are
located on the counter by Tricia's desk.
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