Service Request Ticket

Service Request Information

CONTACT	Name	Aldrich, Patrick	Date	Mar 14, 2012 05:15 PM
	Department	The Research Institute	Phone	89202
	Location		Email	aldrichp@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090758 (opens in a new window)	Bldg/Room	SSC 122
	Service Tag	3MLZTL1	Description	Dell OptiPlex 960 minitower, 3.0GHz,6M,1333MHz FSB
	Serial No.	3MLZTL1	Location	Lab Student Tech Forensic Grant
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, Microsoft Office PRO Plus 2007 Win from P0073528,Adobe PhotoShop Extended CS4 Win from P0073528, R2V_AdvRastertoVector from P0076273, Adobe Dreamweaver CS4 WIN from P0074209 transferred from W#20090758 March2012 SR46675
	Wired NIC	00:26:B9:80:48:0D

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	lvoth11@wou.edu	88925

Entered by	Date	Memo
Laven Voth			Email Public
Entered by	Date	Memo
Laven Voth	Apr 09, 2012 11:31 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Laven Voth	Apr 09, 2012 11:31 AM	Done	Add Attachment
Laven Voth	Apr 03, 2012 10:43 AM	Task reassigned to Laven Voth.	Add Attachment
Tricia Flaherty	Mar 14, 2012 05:15 PM	He has requested that his license of Adobe Dreamweaver CS4 be transfered from W#20090757(NS021) Pat's station to W#20090758(NS021)Lab Student Tech station installer found at: T:\Adobe Dreamweaver\Adobe Dreamweaver CS4 Please remove Dreamweaver from W#20090757	Add Attachment