Service Request Ticket - # 46677

Service Request Information

CONTACT Name Laux, Tami   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 15, 2012 10:04 AM
Department Student Health & Counseling Center Phone 88850
Location Email lauxt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110590[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 3GWTKS1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office 2010 Pro Plus from P0084199 installed as Office 2007

Wired NIC 18:03:73:4C:61:04

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Mar 16, 2012 10:59 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Mar 16, 2012 10:35 AM 
I left her instructions on how to add printers to
her profile.

The printer she needs is: \\krusty\HC-HealthCente
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Todor Todorov Mar 16, 2012 09:09 AM 
Task reassigned to Todor Todorov .
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Megan Thibeault Mar 15, 2012 10:06 AM 
Katie is available at noon and 2pm today.
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Megan Thibeault Mar 15, 2012 10:04 AM 
Katie is an intern and the computer she is using
isn't printing to the printer (located at the
front desk) that is selected. The computer is
located in SHC RM  122.
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