Service Request Ticket - # 46678

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 15, 2012 11:53 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110101[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 201134FMZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007 ***This replaced W#20071251 until new replacement is ready***

Wired NIC 78:2B:CB:B3:21:A3

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Joshua Johnson Mar 16, 2012 07:58 AM 
Task reassigned to Self Resolved.
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Joshua Johnson Mar 16, 2012 07:58 AM 
Status changed from (1) Pending to (5) Completed
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Maylimi Pakalapati Mar 15, 2012 01:14 PM 
Task reassigned to Maylimi Pakalapati.
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Megan Thibeault Mar 15, 2012 11:54 AM 
Computer/Monitor will not turn on. Library Ref 11
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