Service Request Ticket - # 46720

Service Request Information

CONTACT Name Smith, Julia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2012 05:19 PM
Department Deaf Studies and Professional Studies Phone 88744
Location Email smithj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090728[Edit Inv] (opens in a new window) Bldg/Room ITC 008 - shelf
Service Tag 3LMT3L1 Description Dell Latitude E6400, 2.80GHz, 6M, 1066MHz FSB
Serial No. 3LMT3l1 Location was Julia Smith, ED

CPU Intel Core 2 Duo T9600(2.8GHz, 1066MHz, 6ML2)


OS Windows 7 Pro Software MS Office Pro Plus 2007 license from P0073086

Wired NIC 00:24:E8:F5:66:CD


Wireless NIC 00:24:D6:53:75:64


Bluetooth NIC 00:22:5F:97:6C:C1

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 27, 2014 11:04 AM 
Status changed from (4) On Hold to (5) Completed
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Dale Goodell May 07, 2012 01:01 PM 
Status changed from (1) Pending to (4) On Hold
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Dale Goodell May 07, 2012 01:01 PM 
Status changed from (4) On Hold to (1) Pending
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Dale Goodell May 07, 2012 01:01 PM 
Due to workload and finishing up this term, Julia
has requested to wait for her W7 upgrade until the
first week of Summer Term.  I'll contact her then.
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Dale Goodell Apr 16, 2012 12:05 PM 
Status changed from (1) Pending to (4) On Hold
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Dale Goodell Apr 16, 2012 12:05 PM 
Julia has requested that I wait until after May 1
for her upgrade.
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Tricia Flaherty Mar 20, 2012 05:19 PM 
****This is an email****
> From: Julia Smith 
> Date: March 12, 2012 11:10:48 AM PDT
> To: Teresa Hutchinson 
> Cc: computingservices@wou.edu
> Subject: Re: Windows 7
>
> Yes! I would like to have Windows 7.  Thanks!
> Julia
>
> On Tue, Mar 6, 2012 at 4:11 PM, Teresa
Hutchinson  wrote:
>
>     Hi Julia,
>
>     We are working on computer stations that are
eligible for an upgrade to Windows 7 for the
operating system and we wanted to check with you
and see if you were interested in having your
station (W#20090728) upgraded to Windows 7 (no
cost to your department).
>
>     If so, if you could you just let me know,
we'll work on making this happen for you.  :)
>
>     Thanks,
>
>     -- 
>     Teresa Hutchinson
>     Telecommunication Services
>     Western Oregon University
>     503-838-8010
>     hutchinsont@wou.edu
>
>
>
>
>
> -- 
> Julia A. Smith, Ph.D., LPC, CRC
> Associate Professor, Coordinator
> Rehabilitation Counselor Education
> Western Oregon University
> Monmouth, OR 97361
> 503-838-8744 V
> 503-400-6540 VP
> 866-724-5141 VP
> 503-838-8228 FAX
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