Service Request Ticket

Service Request Information

CONTACT	Name	Templeton, Jeffrey	Date	Mar 21, 2012 12:57 PM
	Department	Natural Science Division	Phone	88858
	Location		Email	templej@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110604 (opens in a new window)	Bldg/Room	NS 211A
	Service Tag	3GYQKS1	Description	Optiplex 990 SFF, Intel Core i5 2400(3.1GHz, 6M)
	Serial No.	3GYQKS1	Location	Jeff Templeton 2nd station
	CPU	Intel Core i5-2400(3.1GHz,6M,TV-x)
	OS	Unknown	Software	Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office 2010 Pro Plus from P0084219 installed as Office 2007
	Wired NIC	18:03:73:4C:62:E3

TECHS	Submitted by	Whitney Allies	Contact	wallies09@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Jul 18, 2014 09:08 AM	Status changed from (4) On Hold to (5) Completed	Add Attachment
Dale Goodell	Nov 16, 2012 02:29 PM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Dale Goodell	Nov 16, 2012 02:29 PM	Status changed from (4) On Hold to (1) Pending	Add Attachment
Dale Goodell	Nov 16, 2012 02:29 PM	New equipment installed 9/2012. Jeff is requesting to keep his old equipment until 1/2013.	Add Attachment
Dale Goodell	Jul 02, 2012 01:33 PM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Dale Goodell	Jul 02, 2012 01:33 PM	I have delivered the new equipment to Jeff's office, but he isn't ready to setup yet.	Add Attachment
Whitney Allies	Mar 21, 2012 12:57 PM	Monitor W# is 20110173. This was swapped 24inch for 22inch. This station had Firewire added. Located on the GFA shelf out in the hallway	Add Attachment