Service Request Ticket - # 46753

Service Request Information

CONTACT Name Leslie, Gail Ann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 26, 2012 10:49 AM
Department The Research Institute Phone 88756
Location Email leslieg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110622[Edit Inv] (opens in a new window) Bldg/Room AD
Service Tag FFNYBS1 Description Dell Latitude E6420 i7-2760QM (2.40GHz, 6M cache)
Serial No. FFNYBS1 Location Dawn Brown, MIA 6/15/23

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Unknown Software Microsoft Office Pro Plus 2010 from P0084381 installed as Office Pro Plus 2007, Adobe Acrobat Pro XI(v.11) from P0091478

Wired NIC D4:BE:D9:1F:27:9F


Wireless NIC 10:0B:A9:F3:FE:60


Bluetooth NIC 7C:E9:D3:BE:DA:AB

TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 02, 2012 01:18 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Mar 27, 2012 10:59 AM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Mar 27, 2012 10:59 AM 
Task reassigned to Dale Goodell.
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Whitney Allies Mar 26, 2012 10:49 AM 
Monitor W# 20110623[Edit Inv], E-port W# 20110630[Edit Inv]

The equipment is located on the GFA shelf out in
the hallway.
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