Service Request Ticket - # 46798

Service Request Information

CONTACT Name Emerick, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2012 03:14 PM
Department Education & Leadership Phone 88471
Location Email phelpsk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20091425[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description Dell Professional P2210 22-inch Flat Panel Monitor
Serial No. CN0U828K74445056BCES Location
TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Apr 09, 2012 11:38 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Laven Voth Apr 09, 2012 11:38 AM 
Apparently someone already completed this.
 Add Attachment
Laven Voth Apr 03, 2012 10:38 AM 
Task reassigned to Laven Voth.
 Add Attachment
Emily Kavanagh Apr 02, 2012 03:14 PM 
Katie cannot get on line at all nor is her
computer hooked up to a printer. Computer
#20091425[Edit Inv] she said this happened before Spring
break. I tried to walk her through how to add a
printer and she was saying that an IE browser come
up when she went to RUN. She also doesn't know
what version of windows she is using.
Add Attachment