Service Request Ticket - # 46837

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2012 10:26 AM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100415[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN
Serial No. HAV504804 Location PDR

Model P8860/DN Hostname lab-mnb23.wou.edu
Notes IP: 140.211.78.33 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:D4:D9:CD

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 30, 2012 01:56 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Apr 30, 2012 01:56 PM 
This is done
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Hannah Arriola Apr 04, 2012 11:12 AM 
Task reassigned to Adam Wehner.
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Hannah Arriola Apr 04, 2012 11:09 AM 
Priority changed from (3) Priority to (2) High Priority.
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Hannah Arriola Apr 04, 2012 11:09 AM 
Does not need ink, the MNB 223 Color printer is 
not connected to the xerox it is connected to the 
old hp they had that is not connected anymore.
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Joshua Johnson Apr 04, 2012 10:30 AM 
Task reassigned to Lab Attendant.
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Joshua Johnson Apr 04, 2012 10:26 AM 
MNB 223 needs the Cyan colored ink
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