Service Request Ticket - # 46839

Service Request Information

CONTACT Name Blasco, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2012 11:18 AM
Department The Research Institute Phone 88783
Location Email blascop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091635[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag CL88KM1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. CL88KM1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819, Office Pro Plus 2013 from P0088059 installed as Office Pro Plus 2010 DEC2012 SR#

Wired NIC B8:AC:6F:83:64:4F

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact 88925

Tracking

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Megan Thibeault Apr 09, 2012 01:23 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Apr 09, 2012 01:23 PM 
Called and her problem is no longer a problem so
I'm going to close this ticket.
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Megan Thibeault Apr 04, 2012 11:18 AM 
She needs to get access to Citrix again because
after she updated to windows 7 she lost the access
to it. She needs help accessing Citrix with file
extension.ICAfile. 

She is here all day Monday, Tuesday and Wednesday
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