Service Request Ticket - # 46842

Service Request Information

CONTACT Name Thomas, Ashley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2012 02:15 PM
Department Student Enrichment Program Phone 88550
Location Email thomasa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110225[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 90MNZQ1 Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 90MNZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081871 installed as Office Pro Plus 2013

Wired NIC 18:03:73:B0:E8:0F

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Maylimi Pakalapati Apr 24, 2012 10:02 AM 
Status changed from (1) Pending to (5) Completed
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Maylimi Pakalapati Apr 24, 2012 10:02 AM 
Task reassigned to Laven Voth.
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Maylimi Pakalapati Apr 24, 2012 10:02 AM 
Laven completed the task.
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Maylimi Pakalapati Apr 10, 2012 10:32 AM 
Task reassigned to Maylimi Pakalapati.
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Megan Thibeault Apr 04, 2012 02:15 PM 
the two front desk computers aren't syncing right
using outlook when making appointments. 

20110224[Edit Inv]
20110225[Edit Inv]
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