Service Request Ticket - # 46853

Service Request Information

CONTACT Name McCannell, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2012 03:26 PM
Department Creative Arts/Art Phone 88442
Location Email mccannr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101419[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description MacBook Pro 13, 2.3GHz Dual-core Intel Core i5
Serial No. C02FW1RKDH2G Location PDR

CPU Intel Core i5(2.3GHz dual-core, 3MB L3)


OS MAC OS X 10.6 (Snow Leopard) Software Shipped with OS 10.6 but eligible for free upgrade to 10.7 (see Tricia for details of licensing), MS Office 2011 std MAC from P0081051, transfers from W#20080174 Adobe Web Premium CS5 Mac License and InDesign CS5 MAC license from P0077114--She is a Adobe CC2015 Named user as of JAN2015

Wired NIC C8:2A:14:46:34:6F


Wireless NIC E4:CE:8F:33:DD:E6


Bluetooth NIC E4:CE:8F:33:DD:E7

TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact brubakers@wou.edu 88323

Tracking

Entered by Date Memo
Samantha Brubaker
Email

Public
Entered by Date Memo
Samantha Brubaker Apr 23, 2012 10:04 AM 
Status changed from (1) Pending to (5) Completed
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Samantha Brubaker Apr 23, 2012 10:04 AM 
done
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Andrew Gandara Apr 05, 2012 04:17 PM 
She came by to pick it up.
I made sure the Web Premium was working, installed Acrobat 9 
Pro, named, bound, and added her as an admin.
Had her sign in with wired connection to create a mobile login.

Taped the GFA form to the old laptop, Trisha wanted me to keep 
the task open in case Richard needed to do anything with the old 
laptop when he got back.
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