When the Server Login: box comes up, uncheck the
checkmark by radar.wou.edu  it should checkmark
the Local Computer. Then click OK.

The software will work.

Talked to Deborah and am working on a solution for
her. Will talk to her tomorrow.

****This is an email****
Hello:

Sorry, a busy afternoon yesterday.

Removing the 9 did allow the SPSS software to 
open, but I still got the error message first -- 
that there was an error in connection to "radar 
something, something.3018."

I will keep trying today.

I need to open data files that are SPSS and 
convert them to Excel -- this data is part of 
accreditation evidence for WOU.

Thank you for any hints or suggestions,

Debbie


On Thu, Apr 5, 2012 at 2:09 PM, UCS 
ServiceRequest  wrote:

It should be working with the 9 included but just 
to be sure lets try
to have you connect without the 9. Let me know if 
it makes a
difference
Thanks
Nicole
Helpdesk


On Thu, Apr 5, 2012 at 2:01 PM, Debbie Diehm 
 wrote:
> Hi:
>
> It is set to ts9.wou.edu
>
> Should I remove the 9?
>
> Debbie
>
> On Thu, Apr 5, 2012 at 1:43 PM, UCS 
ServiceRequest 
> wrote:
>>
>> Debbie,
>>
>> Is the server name set to ts.wou.edu when you 
go to connect to the server?
>>
>> Thanks!
>>
>> UCS Help Desk
>>
>> On Thu, Apr 5, 2012 at 1:16 PM, Debbie Diehm 
 wrote:
>> > Hello:
>> >
>> > All of a sudden, I am unable to access 
terminal server/remote desktop
>> > radar
>> > thing.  I need to open several documents 
that are SPSS software.
>> >
>> > Do you know why I might have problem?
>> >
>> > CPU# WOU 20080599
>> >
>> > Thank you,
>> > Debbie