Service Request Ticket - # 46882

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2012 07:10 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20090220[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp 2208WFP Monitor,AIO Stands AX510
Serial No. CN0D308J728729780L7I Location PDR
TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Megan Thibeault Apr 30, 2012 09:40 AM 
Talked to Andrew and he said this can be closed.
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Megan Thibeault Apr 30, 2012 09:40 AM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Apr 11, 2012 09:33 AM 
Task reassigned to Self Resolved.
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Andrew Gandara Apr 11, 2012 09:33 AM 
The attendent couldn't fine the computer that was having the 
problem.  Had her try and fine D8 but said it only went up to D6.
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Megan Thibeault Apr 10, 2012 04:41 PM 
Task reassigned to Andrew Gandara.
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Emily Kavanagh Apr 09, 2012 07:10 PM 
During shift change tonight at 7pm when Ryan
logged off monitors 20090220[Edit Inv] went all weird and
fuzzy on the screen then when I logged in the
screen just went black. it's on and power if going
to it but there's no pictures. It's not even in
sleep mode.
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