Service Request Ticket - # 46883

Service Request Information

CONTACT Name Graber, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2012 08:11 AM
Department Graduate Studies Phone 89524
Location Email graberb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091304[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53JZJM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F6:29

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact mpakalapati11@wou.edu 88925

Tracking

Entered by Date Memo
Maylimi Pakalapati
Email

Public
Entered by Date Memo
Maylimi Pakalapati Apr 17, 2012 10:42 AM 
Status changed from (1) Pending to (5) Completed
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Maylimi Pakalapati Apr 17, 2012 10:42 AM 
upgraded firefox and installed java update
1.6.0.31 32 bit.
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Nicole Crane Apr 12, 2012 08:53 AM 
She needs to update to Java verison 31 6. She 
will need to have admin rights in order to do 
that.
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Maylimi Pakalapati Apr 10, 2012 09:27 AM 
Task reassigned to Maylimi Pakalapati.
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Emily Kavanagh Apr 10, 2012 08:11 AM 
****This is an email****
My Banner log-in has a problem.  Says  "Click here
to download plug ins".  My computer # is 20091304[Edit Inv].

Can someone come assist please.  I'd prefer not
going through the portal each time.

Thanks.

Becky

*************************
BECKY GRABER, Graduate Office Assistant
Western Oregon University
503-838-9524
Office Hours: 
Tues. & Wed. 7:30am - 3:30pm
Thurs. 7:30 - 11:30am
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