Service Request Ticket - # 46905

Service Request Information

CONTACT Name Kirk, Donna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 11, 2012 02:41 PM
Department Financial Aid Phone 88679
Location Email fossumd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080588[Edit Inv] (opens in a new window) Bldg/Room DFSC 204
Service Tag 4G23TH1 Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 4G23TH1 Location Chemistry - Temp Machine

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP3, MS Office Pro Plus 2007, Intro to Spectroscopy, Identif of Organic Compounds

Wired NIC 00:21:70:48:B3:D9

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Apr 18, 2012 02:41 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Apr 18, 2012 02:41 PM 
Had her go to advanced and "Print as image"
Should do the trick
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Megan Thibeault Apr 18, 2012 12:40 PM 
Task reassigned to Andrew Gandara.
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Joshua Johnson Apr 11, 2012 02:41 PM 
Donna is having trouble with printing PDF's. It is
taking up to 15 minutes and some times not at all
for her to print and her co-workers can print the
pdf in about a minute

88679
AD 309
fossumd@wou.edu
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