Service Request Ticket - # 46929

Service Request Information

CONTACT Name Barnts, Danny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 13, 2012 11:56 AM
Department Athletics Phone 88121
Location Email barntsd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040378[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 1700 Laser Printer with 4 year warranty
Serial No. 8620841 Location PDR

Model 1700 Hostname
Notes local laser printer Ink/Toner Refill
TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner May 11, 2012 10:57 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Adam Wehner May 11, 2012 10:57 AM 
Somebody spilled a soda down the front of the
printer, that is why it was not printing.  The
printer is fixed and Danny came and picked it up.
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Adam Wehner May 11, 2012 09:23 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Adam Wehner May 11, 2012 09:23 AM 
I called him and told him to come pick it up.
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Adam Wehner May 11, 2012 09:23 AM 
Printer is finished and on my desk for Danny to
come pick it up.  He needs to stop dumping soda in
the printer.
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Tricia Flaherty Apr 13, 2012 11:56 AM 
Danny came in to check on status of printer(needed
it for game but trying to find alternative).  He
had it dropped off awhile ago and it is in a pile
near your desk, I could not find a Service Request
so I created one.  Please contact Danny with
status as they have been struggling to printing
using a small mobile printer for games
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