Service Request Ticket - # 46957

Service Request Information

CONTACT Name Clinton, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2012 03:49 PM
Department Natural Science Division Phone 88488
Location Email clintos@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20081018[Edit Inv] (opens in a new window) Bldg/Room DFSC 206
Service Tag Description HP Color LaserJet CP2025n printer #CB494A#ABA
Serial No. CNBS113141 Location Chemistry Department

Model CB494A Hostname
Notes color laser, ethernet or USB 2.0, 21ppm, monthly duty cycle 40,000 pages, recommended duty cycle 750-2000 pages, 600x600 dpi, Tray 1 50 sheet multipurpose, Tray 2 250 sheets Ink/Toner Refill

Wired NIC 00:21:5A:E6:62:58

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 19, 2012 10:21 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Adam Wehner Apr 19, 2012 10:21 AM 
I reset up the printer to the server and mounted
it to all of the computers.
 Add Attachment
Nicole Crane Apr 19, 2012 09:28 AM 
They are going to mark the computers that are 
having troubles printing.
Add Attachment
Nicole Crane Apr 19, 2012 09:27 AM 
Task reassigned to Adam Wehner.
 Add Attachment
Katie Halvorson Apr 17, 2012 03:49 PM 
Students are trying to print to this printer and
the jobs never get there.  There was about 8
students who tried printing there and it never
printed.

NSLab116 is the printer name.
Add Attachment