Service Request Ticket - # 46959

Service Request Information

CONTACT Name Kunze, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2012 08:29 AM
Department Behavioral Sciences Division Phone 88344
Location Email kunzel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20091198[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860/DN Color Laser Printer
Serial No. HAV134059E Location PDR

Model P8860/DN Hostname psycolor.wou.edu
Notes NOT A STUDENT TECH PRINTER IP:140.211.116.15 Ink/Toner Refill

Wired NIC 00:00:AA:D2:AC:B9

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact computerlabsrequest@wou.edu 88646

Tracking

Entered by Date Memo
Lab Attendant
Email

Public
Entered by Date Memo
Lacey Davis Apr 19, 2012 10:43 AM 
Status changed from (1) Pending to (5) Completed
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Lacey Davis Apr 19, 2012 10:43 AM 
This is not a student printer lab, it takes a
different ink that we do not supply. The
psychology faculty do not get the ink for that
printer from ITC.
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Nicole Crane Apr 19, 2012 10:41 AM 
This is a faculty printer. We do not deliver ink 
for it. Called and left her a message letting her 
know
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Nicole Crane Apr 19, 2012 08:43 AM 
Needs black ink
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Nicole Crane Apr 19, 2012 08:43 AM 
Status changed from (5) Completed to (1) Pending
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Nicole Crane Apr 19, 2012 08:43 AM 
The machine says "Add black ink" 
This printer is on the window wall next to the 4 
computers and the scanner.
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Hannah Arriola Apr 18, 2012 09:26 AM 
Status changed from (3) Order in Process to (5) Completed
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Hannah Arriola Apr 18, 2012 09:26 AM 
Did not deliver, checked to see if the printer 
did need ink but it did not appear so. There is a 
black ink cartridge available if need that was 
already there.
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Jessica George Apr 18, 2012 08:44 AM 
Status changed from (1) Pending to (3) Order in Process
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Megan Thibeault Apr 18, 2012 08:29 AM 
todd 317 needs ink
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