Service Request Ticket - # 46973

Service Request Information

CONTACT Name Sayers, Konnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 19, 2012 08:25 AM
Department College of Education Phone 88444
Location Email sayersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091025[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VCDRL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:7D:2F:9F

TECHS Submitted by Paul Lambert Contact lambertp@wou.edu 88003
Primary Technician Contact mpakalapati11@wou.edu 88925

Tracking

Entered by Date Memo
Maylimi Pakalapati
Email

Public
Entered by Date Memo
Maylimi Pakalapati Apr 24, 2012 10:54 AM 
Status changed from (1) Pending to (5) Completed
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Maylimi Pakalapati Apr 19, 2012 10:10 AM 
Task reassigned to Maylimi Pakalapati.
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Paul Lambert Apr 19, 2012 08:25 AM 
****This is an email****
I know in my previous office (NPE115) I was an
administrator to the student station computer so
if someone signed on and the machine locked, I
could unlock.  I would like to be able to do the
same in my current office (ED220) on student
station computer 2009 1025.  I know that Kathy
Heide is an administrator to this machine but I
had an issue this afternoon when she was gone for
two hours and no one was able to unlock without
completely powering off the computer.
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