Service Request Ticket - # 46981

Service Request Information

CONTACT Name Amerson, Ingrid   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 19, 2012 02:26 PM
Department The Research Institute Phone 88334
Location Email amersoi@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110664[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP OfficeJet Pro 8100 ePrinter #CM752A#B1H
Serial No. CN2111K1MG Location PDR

Model CM752A Hostname
Notes Up To 20 ppm Black/16 ppm Color Borderless Printing Up To 8.5x11" Automatic Duplex Printing Ethernet & Wi-Fi Connectivity Print From Mobile Devices ePrint Compatible W-Fi MAC Address: 2C:76:8A:C4:EA:2E Ink/Toner Refill BLK-HP950 Colors-Cyan, Magenta and yellow HP951

Wired NIC 2C:76:8A:CE:E4:26

TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Apr 30, 2012 11:11 AM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Apr 30, 2012 11:11 AM 
Laven and I delivered and installed the drivers
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Andrew Gandara Apr 30, 2012 10:13 AM 
Status changed from (7) Waiting for Contact to (1) Pending
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Andrew Gandara Apr 30, 2012 10:13 AM 
She called back and she's available anytime until 2.
Laven and I will go over in a few mins
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Megan Thibeault Apr 30, 2012 10:08 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Megan Thibeault Apr 30, 2012 10:08 AM 
Left vm
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Andrew Gandara Apr 26, 2012 04:07 PM 
Status changed from (2) Scheduled to (1) Pending
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Andrew Gandara Apr 26, 2012 04:07 PM 
Missed appointment cause I was dealing with a walk up. Left VM to 
reschedule
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Andrew Gandara Apr 25, 2012 03:47 PM 
Status changed from (1) Pending to (2) Scheduled
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Andrew Gandara Apr 25, 2012 03:47 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Andrew Gandara Apr 25, 2012 03:47 PM 
She called back. Scheduled for tomorrow April 26th at 2:15
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Andrew Gandara Apr 25, 2012 03:44 PM 
Left VM
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Andrew Gandara Apr 23, 2012 03:34 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Apr 23, 2012 03:34 PM 
Left VM
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Tricia Flaherty Apr 23, 2012 10:01 AM 
USB only local printer setup
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Tricia Flaherty Apr 23, 2012 10:01 AM 
Task reassigned to UCS Tech.
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Tricia Flaherty Apr 23, 2012 10:01 AM 
Here are the actual  room locations for these
printers:
W#20110664[Edit Inv]  TODD 120
W#20110665[Edit Inv]  TODD 133

I have moved them to the shelf between my desk and
restroom
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Whitney Allies Apr 19, 2012 02:26 PM 
The second WOU# is 20110665[Edit Inv]. The printers are not
to be networked. They are located just outside of
Joanie's office.
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