Service Request Ticket - # 46983

Service Request Information

CONTACT Name Hughes, Henry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 19, 2012 03:55 PM
Department Humanities Division Phone 89494
Location Email hughesh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060231[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 54L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A8:B4:F2

TECHS Submitted by Andrew Gandara Contact agandara09@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Apr 23, 2012 04:43 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Apr 23, 2012 04:43 PM 
Dropped off computer
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Andrew Gandara Apr 23, 2012 09:21 AM 
Left VM
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Laven Voth Apr 20, 2012 03:32 PM 
Ready to go, whenever he gets back in his office
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Andrew Gandara Apr 19, 2012 04:36 PM 
Swapped out loaner with his computer.  Re-imaging his computer 
now
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Andrew Gandara Apr 19, 2012 03:55 PM 
Computer 20060231[Edit Inv] is running really slow and won't connect to 
internet even though it's plug in and getting an ip.
Going to re-image.
Going to bring by 20070171[Edit Inv] as loaner.
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