Service Request Ticket - # 46984

Service Request Information

CONTACT Name McLean, Cathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 20, 2012 08:29 AM
Department Creative Arts/Art Phone 88340
Location Email mcleanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090791[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. SQP00615Z5PK Location PDR

CPU Intel Core 2 Duo 3.06GHz(3MB L2, 1066MHz)


OS Unknown Software Microsoft Office for Mac 2008 from P0073888

Wired NIC D4:9A:20:DD:7E:46


Wireless NIC D4:9A:20:5E:B3:9C


Bluetooth NIC 64:B9:E8:E6:8C:C6

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara May 02, 2012 10:30 AM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara May 02, 2012 10:30 AM 
Had her go into Keychain Access and delete her Safari Forms 
keychain.  She said she would call back if it does it again
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Andrew Gandara May 02, 2012 10:02 AM 
Left VM
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Andrew Gandara Apr 30, 2012 03:38 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Apr 30, 2012 03:38 PM 
She leaves at 11 everyday.
She needs to go into Keychain Access and reset her keychain 
password
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Nicole Crane Apr 20, 2012 08:29 AM 
When she uses safari on her computer to order 
supplies for the department it keeps getting a 
pop up saying:
"Safari wants a keychain password"
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