Service Request Ticket - # 47006

Service Request Information

CONTACT Name Aldrich, Patrick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 23, 2012 11:32 AM
Department The Research Institute Phone 89202
Location Email aldrichp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 16, 2012 12:43 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell May 14, 2012 04:19 PM 
20090757:
I had to install Windows 7 manually on this
machine, as the hard drive would not allow
imaging.  Even after formatting the drive on
Adam's machine, this still didn't work.  A manual
install seems to work fine, even deleting and
reformatting of the drive, but not imaging with
Windows Deployment Services.
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Dale Goodell May 02, 2012 11:16 AM 
20090758[Edit Inv] done.
20090759[Edit Inv] done.
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Tricia Flaherty Apr 23, 2012 11:35 AM 
Dale,  He does have alto of software associated
with this stations so make sure to go over the WIN
7 "upgrade" and let me know if you need help with
any of the software titles I believe he has a typo
on the last WOU # and was meaning W#20090759[Edit Inv] and
not 20090789[Edit Inv]
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Tricia Flaherty Apr 23, 2012 11:32 AM 
****This is an email****
---------- Forwarded message ----------
From: Patrick Aldrich 
Date: Mon, Apr 23, 2012 at 10:36 AM
Subject: Conversion from Windows XP to Windows 7
To: ucshelpdesk@wou.edu


Hello,
I would like to get 3 machines converted to Windows 7:
Comp #'s: 20090757[Edit Inv], 20090758[Edit Inv], 20090789[Edit Inv]

We have a lot of specialty software so we need to
be careful in the
conversion that it all works within the new
Windows platform. Thus, we
may need to ghost all the drives before the switch.
Pat

--
Patrick Aldrich
Project Director
Fingerprint Analysis and Characterization Team
Division of Natural Science and Mathematics
Western Oregon University
Monmouth, OR 97361
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