Service Request Ticket - # 47014

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 23, 2012 04:40 PM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110608[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description Apple MacBook Pro 13-inch, 2.8GHz Dual-Core Intel Core i7 #MD314LL/A
Serial No. C02H54MKDV14 Location UNKNOWN

CPU Xeon 2.4GHz


OS Unknown Software MS OSX Lion pre-installed with iLife '11, MS Office 2011 for MAC from P0084362, TechSmith Camtasia for MAC from VISA2011002885,

Wired NIC 3C:07:54:74:B5:01


Wireless NIC 68:A8:6D:4D:A5:3A


Bluetooth NIC 68:A8:6D:4D:A5:3B

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 26, 2012 08:55 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Apr 24, 2012 02:33 PM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Apr 23, 2012 04:40 PM 
This laptop and Magic mouse will be on shelf in
ITC003 hallway.  It has a blank solid state drive
installed(load with Lion 7 + recovery partition,
if you have questions ask Richard), it will also
get Office 2011 for MAC and Camatasia for MAC v2
from T:\camtasia\Camtasia_MACv2.0
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