Service Request Ticket - # 47020

Service Request Information

CONTACT Name Parker, Amy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 24, 2012 10:50 AM
Department Human Resources Phone 88287
Location Email parkera@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20110656[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp U2412M 24-inch WFP monitor #M2GCR
Serial No. CN0M2GCR7426123H4KEL Location PDR 2023 Giveaway
TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth May 16, 2012 10:22 AM 
Status changed from (2) Scheduled to (5) Completed
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Megan Thibeault May 15, 2012 03:33 PM 
Status changed from (7) Waiting for Contact to (2) Scheduled
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Megan Thibeault May 15, 2012 02:18 PM 
****This is an email****
Yes.  Tomorrow at 10:00 will be fine!  Thank you
and see the Tech then.
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Megan Thibeault May 15, 2012 02:11 PM 
****This is an email****
Hi Amy, 

Sorry I haven't emailed back I only work mornings
on some days and afternoons on others. But I will
have a tech come tomorrow around 10:00-10:30 am if
that works for you.

Thanks,
Megan
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Megan Thibeault May 15, 2012 02:09 PM 
****This is an email****
Hi Megan,

I want to emphasize again that I am in town this
week in Oregon.  I leave for Texas on Friday.  I
just wanted to schedule a time for setting up the
new monitor and returning the loaner laptop. 

Please let me know when this can be scheduled.

Amy
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Megan Thibeault May 11, 2012 09:20 AM 
****This is an outgoing email****
Hi Amy,

We were just emailing you regarding a service
request that we have for you. (#47020)

NEW EQUIP SETUP: Dell UltraSharp monitor to go to
Amy Parker in TODD 235 (order# 6210)

The monitor is ready to be set up so if you could
get back to us with your availability we would be
happy to send a tech over!  

Thanks,
Megan Eichler
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Public
Megan Thibeault May 04, 2012 08:34 AM 
left vm
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Megan Thibeault Apr 30, 2012 10:06 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Megan Thibeault Apr 30, 2012 09:38 AM 
left vm
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Laven Voth Apr 25, 2012 10:23 AM 
left vm
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Laven Voth Apr 25, 2012 10:21 AM 
Task reassigned to Laven Voth.
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Whitney Allies Apr 24, 2012 10:50 AM 
This monitor will go with the laptop WOU#
20110556[Edit Inv]. The monitor is currently located on the
counter across from the refrigerator.
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