Service Request Ticket - # 47036

Service Request Information

CONTACT Name Snyder, Jeffrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 25, 2012 09:30 AM
Department Natural Science/ Biology Phone 88224
Location Email snyderj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090552[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71KSFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:74:82:BE

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Apr 26, 2012 10:04 AM 
Task reassigned to Laven Voth.
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Laven Voth Apr 26, 2012 10:04 AM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Apr 26, 2012 10:04 AM 
reinstalled adobe, now it works.
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Nicole Crane Apr 25, 2012 09:30 AM 
His computer is not printing Pdf files or opening 
Pdf files. 
Has been like this for 2 weeks.
When he clicks print the computer and print just 
does nothing. No error. 

Hesaid he will leave everything open for you to 
come in. Just let him know you were there.
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