Service Request Ticket - # 47044

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 25, 2012 02:16 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110025[Edit Inv] (opens in a new window) Bldg/Room WUC Info Desk
Service Tag Description MacBook Pro 13, 2.3GHz Dual-core Intel Core i5
Serial No. C17G6TJADRJ7 Location Student Tech Checkout laptop #3 DAMAGED

CPU Intel Core i5(2.3GHz dual-core, 3MB L3)


OS Software MS Office 2011 std MAC from P0081768

Wired NIC 3C:07:54:08:78:66


Wireless NIC E4:CE:8F:48:8D:0E


Bluetooth NIC E4:CE:8F:48:8D:0F

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Apr 26, 2012 09:11 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Laven Voth Apr 26, 2012 09:11 AM 
Task reassigned to Laven Voth.
 Add Attachment
Laven Voth Apr 26, 2012 09:11 AM 
They didn't understand about how the red light
means that its charging and green means full.  No
actual problem.
 Add Attachment
Laven Voth Apr 26, 2012 08:47 AM 
Left VM
 Add Attachment
Joshua Johnson Apr 25, 2012 02:16 PM 
Greetings,

 

This is a MAC that is one of the laptops we check
out to students. It appears the power cord is not
charging the laptop. It is not turning on I
believe because it is not getting power. I have
taken this out of service and please send a tech
to fix this as soon as you can. Thanks and let me
know if you have any questions.

 

Angie Barry

Office Coordinator

Werner University Center

503.838.8064 phone

503.838.8427 fax

Please consider your environmental responsibility
before printing this email.

 

Our lives begin to end the day we become silent
about things that matter.

                                     Martin Luther
King Jr.
Add Attachment